Student Connectivity

Student Connectivity

We are pleased to provide you with connectivity for computer, telephone and cable television. Please read this document carefully as it contains important connection information. For the latest information, see our web site at www.ucollege.edu Campus Services > Information Systems > Student Connectivity.

Computer Connectivity - Wireless

Most of Union’s buildings are covered by the student wireless network named UC_Student. For access, log in to the Portal and click on Wireless Key. 

Dorm Computer Connectivity – Ethernet

Most dorm rooms are supplied with two (blue and orange) wired Ethernet connections, a phone connection (ivory) and a cable TV connection. The two (blue and orange) connections are identical. You must use a standard Ethernet cable, which can be purchased at the UC Campus Store.  

Dorm Phone Connection

The phone connection (ivory) provides service for analog telephones and answering machines. Your phone number is available from the dean. Dialing instructions and campus directories are available at www.ucollege.edu > Campus Services > Information Systems > Telephones.

Dorm Cable TV Connection

Each dorm room is supplied with a cable TV connection providing approximately 65 channels from the local cable provider, Time Warner. Coax cables are available at the UC Campus Store. When connecting the cable, check the following in the TV setup menu:

  1. Make sure TV is set to cable not antenna or air
  2. Program the channels (TV will scan through each channel available)

Time Warner WILL NOT accept requests for any problems or any other services,such as subscription channels, Pay Per View or Road Runner Internet.

Password Reset

To have your UC-ID password reset, please contact one of the following offices:

New Students             Enrollment Services     DB500     Ext. 2504

Returning Students     Records Office             DB507     Ext. 2529

Student Printing

HP LaserJet printers are available in each dorm and other locations as shown below. If you want to print directly to a dorm printer from your personal computer, connect to the printer using the host name.  If you need printer drivers, go to www.hp.com, click on Support then Download Drivers. You may ePrint by attaching a file to an email and sending it to the email address for the printer.  You may also print PDF files directly from a flash drive.

Location             Host name                              Email address for ePrint

PH206                 ph-black1.ucollege.edu         phstudent [at] hpeprint [dot] com

CH136                ch-black1.ucollege.edu          chstudent1 [at] hpeprint [dot] com

RH258                rh-black1.ucollege.edu

RH 3rd lobby      rh-black2.ucollege.edu           rhwstudent [at] hpeprint [dot] com

KC lower level                                                   uckc119student [at] hpeprint [dot] com

KC main level                                                     uckcstudent2 [at] hpeprint [dot] com

PA – LS212                                                        ucpaprinter [at] hpeprint [dot] com

Computer Repair

Information Systems does NOT repair personal computers. If you have a problem with your computer, talk with your friends as they may be able to help you or know of someone that could.

Tampering Fine

A $100 fine may be imposed for tampering with the computer, phone and cable TV connections in any way. DO NOT attempt to open/remove them from the wall for any reason. If you have questions, please contact Information Systems at 2511 or come to our office in DB503.